Ubisoft Connect down? Current status, problems and outages (2025)

Ubisoft Connect down? Current status, problems and outages (1)

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

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Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect down? Current status, problems and outages (9)

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Ubisoft Connect down? Current status, problems and outages (10)

    Sign in (67%)

  2. Ubisoft Connect down? Current status, problems and outages (11)

    Online Play (20%)

  3. Ubisoft Connect down? Current status, problems and outages (12)

    Matchmaking (5%)

  4. Ubisoft Connect down? Current status, problems and outages (13)

    Glitches (5%)

  5. Ubisoft Connect down? Current status, problems and outages (14)

    Game Crash (4%)

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Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

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CityProblem TypeReport Time
Ubisoft Connect down? Current status, problems and outages (15)AndoverSign in
Ubisoft Connect down? Current status, problems and outages (16)PhoenixMatchmaking
Ubisoft Connect down? Current status, problems and outages (17)ParignySign in
Ubisoft Connect down? Current status, problems and outages (18)ChennaiSign in
Ubisoft Connect down? Current status, problems and outages (19)VillepinteSign in
Ubisoft Connect down? Current status, problems and outages (20)Clichy-sous-BoisSign in
Full Outage Map

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Ubisoft Connect down? Current status, problems and outages (22)CezlR6 (@CezlR6) reported

    hey @Ubisoft @Rainbow6Game wanna ******* do something about the massive cheating problem plaguing ur game or nah?

  • Ubisoft Connect down? Current status, problems and outages (23)Chunks (@hemarookworst) reported

    @ACFirstCiv @assassinscreed Been there, been all over the place, Ubisoft is having issues with people who bought the season pass it seems.

  • Ubisoft Connect down? Current status, problems and outages (24)Timothy (@Timothy38511512) reported

    @HermanShmerman4 @assassinscreed Ubisoft is trying to fix it

  • Ubisoft Connect down? Current status, problems and outages (25)Brandon Brindle (@BrandonBrindle1) reported

    @munoz3208 @brentvanherck @Jorraptor I’m ******* pissed off as well! FIX YOUR ******* **** UBISOFT!!!!

  • Ubisoft Connect down? Current status, problems and outages (26)Itachi Uchiha (@Mangekyoprotoge) reported

    @Murkrowz @MelvinSchreyner @UbisoftSupport PlayStation players have access. I'm telling you what you should be thinking logically. If PS4/5 players have the issue as well, wouldn't you think it's a Ubisoft internal server issue? They're getting it resolved. You keep making a fool of yourself though. Have a good morning!

  • Ubisoft Connect down? Current status, problems and outages (27)Itachi Uchiha (@Mangekyoprotoge) reported

    @jayfearnley91 @MelvinSchreyner @UbisoftSupport You do realize you're complaining while they're actively looking at the issue right? Does anything I say make sense. It's an issue between Ubisoft and Xbox/Microsoft servers.

  • Ubisoft Connect down? Current status, problems and outages (28)RyanBrooksMusic (@MeRyanBrooks) reported

    @Mattyd1222 @assassinscreed @Ubisoft Still not working in the UK this morning.

  • Ubisoft Connect down? Current status, problems and outages (29)Hanjaya (@imhanjaya) reported

    @assassinscreed Is there any problem with Epic Games Asia? Still until right now I can't play Wrath of the Druids DLC. (Already buy the season pass when the game first launched) @UbisoftSupport @Ubisoft

  • Ubisoft Connect down? Current status, problems and outages (30)Timothy (@Timothy38511512) reported

    @Acc3ndo @assassinscreed Ubisoft is trying to fix it. Hav the same problem

  • Ubisoft Connect down? Current status, problems and outages (31)GAPtooth (@CptWinki) reported

    @Ubisoft any update on the xbox season pass issue with Wrath of the Druids?

  • Ubisoft Connect down? Current status, problems and outages (32)Son (@00_Son_00) reported

    Typical Ubisoft **** buy now play later ...when they can be arsed to fix buggy mess 6 months later .......buy Dlc for Valhalla but can't play it ...that need to sort there **** out

  • Ubisoft Connect down? Current status, problems and outages (33)Voxelsaurus Vex (@Voxelsaurus_Vex) reported

    @raphaelmichael_ @TriHeartInt I totally get that, the issue is Ubisoft has been pushing towards online only/live service for a very long time now, they have lost their focus on single player OFFLINE for years now, not just this recent announcement 1/2

  • Ubisoft Connect down? Current status, problems and outages (34)Perryn Godfrey (@BatsMegee) reported

    @UbisoftSupport @assassinscreed I spent $119 on the real fancy edition and I'm not able to play the DLC? This is bullshit. I had the same ******* issue with Watch Dogs. I'm never buying a Ubisoft game again. I'm beyond over this ****

  • Ubisoft Connect down? Current status, problems and outages (35)big paper big haters (@moneyfliper16) reported

    @Ubisoft When y’all gone fix this glitch because I bought the session pass and can’t play the dlc whit out buying it 🤨🤨🤨

  • Ubisoft Connect down? Current status, problems and outages (36)iBRAR (@IbrarMumtaz) reported

    @arsalanzuberi @Ubisoft Also, they want to now ship less AAA games and follow the apex legends model.Funnily enough 🤔 assassins hashessh has had micro transactions in them for over a decade now so wtfook? So clearly what they have now is not working $€.

  • Ubisoft Connect down? Current status, problems and outages (37)Dan (@CoolMosiac) reported

    I don't really care that #Ubisoft is shifting away from premium to f2p games. Their games had horrible mtx anyway so i don't really see the problem? We just get a free game with the same horrible mtx that we have had for years...

  • Ubisoft Connect down? Current status, problems and outages (38)Timothy (@Timothy38511512) reported

    @Stian35382678 @assassinscreed Yes me too. Ubisoft already know it and is trying to fix it

  • Ubisoft Connect down? Current status, problems and outages (39)Rakunvar @Streamer_House PR #BLM (@Rakunvar) reported

    @UbisoftSupport Hey are your Authentication servers down for Valhalla Wrath of druids activation? Seems stores are down, people are unable to join mainly on PC/Ubisoft launcher.

  • Ubisoft Connect down? Current status, problems and outages (40)İbrahim1 (@ibrahimbjkkkk) reported

    @Its__Hazza @UbisoftSupport @assassinscreed no it still hasn't come. ubisoft always keeps waiting with errors. I wonder if PS users were able to do it.

  • Ubisoft Connect down? Current status, problems and outages (41)Letras Entre Lacunas (@mechamadelel) reported

    @budegadeleao @CaliberJacob they conclusion that a bug is happening and the player can't do nothing to solve on that moment. in resume ubisoft need to fix the game

  • Ubisoft Connect down? Current status, problems and outages (42)Alexander Wolfheart (@Posedatull) reported

    @assassinscreed Pc user in europe. Got the season pass, it's well after the 12am utc time you gave, but the dlc still doesnt show up. I've already given money, i aint going to beg for it to be activated. Fix your ****, Ubisoft.

  • Ubisoft Connect down? Current status, problems and outages (43)iDornii (@Zcale2) reported

    @Ibin_Nawtee @ReinaHW @assassinscreed So far I was online at 12:01 am and till now i haven't gotten to download the dlc. Ubisoft you cant tell us we have to wait longer I don't get It why It takes so long to fix this

  • Ubisoft Connect down? Current status, problems and outages (44)Megan Fox (@glassbottommeg) reported

    In those terms it'd be a real bad time to be a middle size. Publishers, etc. In a world of interesting metaverses, a AAA game just isn't interesting. Not big and linked enough, and too big.It's weird, Ubisoft could fix that by leaning into AC's meta-narrative. But they don't.

  • Ubisoft Connect down? Current status, problems and outages (45)Richard Drakenbrandt (@Drakenbrandt) reported

    @crumbledibs @assassinscreed @Ubisoft Have the same issue. I paid for Gold edition because i wanted the DLCs and now I have to buy them anyway. Wtf Ubisoft?

  • Ubisoft Connect down? Current status, problems and outages (46)TheCreedGamerGaming (@TheCreedGamerG1) reported

    @StrangeGestures @RicasDream @UbisoftANZ Well said! Ubisoft offered a season pass that for my knowledge is a service.... and with a service you expect to receive exactly what you were offered. They screwed up and people did not receive what they expected when they bought a season pass.

  • Ubisoft Connect down? Current status, problems and outages (47)🦇BLVTFVX🩸🦊 (@CMDR_BLVTFVX) reported

    @jmpickford @drewwagar cdpr, rockstarnorth, ea, blizzard, ubisoft, bethesda... and their examples are far worse... also star citizen... not disagreeing with it being ****** of fdev to have a lack of transparency in this but you cant tell me that this is a fo76 or cyberpunk issue... not even close...

  • Ubisoft Connect down? Current status, problems and outages (48)Murkrow (@Murkrowz) reported

    @Kabatops @Jorraptor Just checked on my end. Still seems broken. No download. I am on PC (Ubisoft Connect) Europe. Season pass holder.

  • Ubisoft Connect down? Current status, problems and outages (49)Joshua Kyle Reganit (@Kyle_Django) reported

    @assassinscreed I can't believe Season Pass owners are getting worse service than those who bought the standalone version. Thanks Ubisoft.

  • Ubisoft Connect down? Current status, problems and outages (50)CraigYusuf (@yusuf_craig) reported

    @MrJonahDixon @assassinscreed No Ubisoft Australia said there is an issue they'll update people asap. They're the only Ubisoft account responding

  • Ubisoft Connect down? Current status, problems and outages (51)Laura #FightForWynonna (@LLudwigs) reported

    @JackEaton999 @UbisoftSupport Sure but that’s not how support usually works. As long as they’re quiet, people will keep complaining about it because they have no idea if someone is working on it or not. You’re defending Ubisoft from problems they themselves have caused and made worse.

Ubisoft Connect down? Current status, problems and outages (2025)

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